General

What can Planfred do?
What are the advantages of Planfred versus Dropbox, etc.?
What happens to my own projects after the 30-day test phase expires?
How can I handle the dispatch of tender documents with Planfred?
What if project participants do not want to log into the project?

Special features

How can I store or archive a project locally (backup solution)?
How do I use the approval feature?
How do I activate or deactivate the upload notifier?
Can documents be assigned access permissions?
Can plans be assigned access permissions?
Project transfer - How can you change the project owner?

Security

What security aspects am I responsible for myself?
What do we do if the computer breaks and I don’t have a current backup? Are the plans lost forever?
Where exactly are the Planfred servers located?
What about data security and certification of the server?
Are the servers repeatedly redundant?

Payment

Can I pay for Planfred annually, as well?
Does each participant need to pay for Planfred?
How long is the cancellation period for Planfred?
What happens when I cancel the Planfred user account?
What are the price models for Planfred?
Can I purchase licences for Planfred, too?

Users

How do I change the password?
How can I change the user data?
Why can’t I change the e-mail address?
How to change the email address of a commissioned user account?
If I add a second project, can I assign a different password to it?

Operation

What is the fastest way to find the plan you want?
Why do I need tags?
How to sort plans?
How to print the plan list of a project?
How is the plan list composed - how is it sorted?
Is it possible to filter the activity list by participants?
Where can I see if there are older revisions or obsolete indices of a plan?
How can I delete project participants or participants without login?
How to revoke a participant´s access to the project?
What is the difference between a project owner and a project participant?
What rights does a participant with administrator rights have?
Is it possible to import participants from other projects?
How to apply project settings or create project templates?
Is it possible, to create formwork plans as an architect under the role of structural engineer?
How to invite the building physicist if the building physicist role does not exist?
What happens to e-mail addresses entered when sending to new “participants without login”?
Who has access to their own plans?
Does a participant have access to all my projects?
How can I subsequently add a CAD file or replace a file that was inserted by mistake?
How can I change the plan folder?
How can I edit the plan number or the plan content?
Can a plan index be edited or corrected?
How can I subsequently request approval for the plan or document?
Which plan file types (print/CAD files) can be uploaded?
Can I upload a folder?
How can I send multiple plans?
How to resend sent plans?
How big is the email when sending plans with a large amount of data?
Is a sent download link deactivated if the recipient is deleted?
How long is a download link valid?
Can plans be deleted?
How do I proceed if plans have been created twice by mistake?